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Education

One big key to CRM implementation success and usage

Posted by Luke Russell on Wednesday, 16 March 2011 in Education

If you desire a high usage of CRM after implementation, this blog post is for you ...

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Back to the future … SaaS vs on-premises CRM

Posted by Luke Russell on Tuesday, 08 March 2011 in Education

I cannot count the number of times that I have reviewed the pros and cons of SaaS (cloud computing) or on-premise CRM alternatives, so I am going to share my thoughts in this blog post.

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CRM for Non-profit

Posted by Luke Russell on Friday, 25 February 2011 in Education

I am often asked to implement free or discounted CRM for non-profit organizations, my hope in this blog is to help non-profits understand the value of CRM software.

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Maximizing your usage of CRM software

Posted by Luke Russell on Thursday, 24 February 2011 in Education

So you decided to make the plunge and implement CRM software, but it is not having the impact you thought it would, what can be done about it?

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