Resolv CRM Blog

I have been asked the same question several times in the last week or so, so I thought I should blog about it. The question, “What makes Resolv different?”

Once again, today’s blog post is prompted by a quote.  This time the quote is attributed to Charles Revson, Founder of Revlon.  Here is the quote: “When it leaves the factory, its lipstick.  But when it crosses the counter in the department store, it’s hope.”  

As companies look for CRM systems, they frequently find themselves deluged with so many options and features that it can make one’s head spin. As I said in an earlier blog post (Comparison shopping for CRM software), comparing CRM systems and CRM system quotes is a daunting task.  It is a huge challenge to compare apples to apples.

While Resolv will be celebrating our tenth year anniversary this year, it is kind of fun to look back at what we have accomplished.  We have had many successes over the last 10 years, and it is exciting to see some of them published. 

If you desire a high usage of CRM after implementation, this blog post is for you ...

I cannot count the number of times that I have reviewed the pros and cons of SaaS (cloud computing) or on-premise CRM alternatives, so I am going to share my thoughts in this blog post. 

Often I am asked how CRM software can help various departments with their CRM business strategy.  Here is a short list of the benefits CRM software can provide your departments:

This blog post looks at the hows and ifs of comparison shopping for CRM software…

This blog post will be a quick look at ROI and will hopefully help you know the role ROI in a CRM implementation.

The what, when, and why of back office integration in 700 words or less ...

This is the third and final post related to “Been There, Done That” …

This is the second of three posts related to the “Been there, done that” thinking of Customer Relationship Management.

In response to my last post, here is the explanation of the first reason for CRM failure ...