CRM Support

Because almost all installations of a Customer Relationship Management system have custom configuration or programming, the support services for each of these installations are customized as well. Resolv offers three yearly plans to meet the level of support your company needs. Our technical support engineers offer expert support as they effectively resolve issues as they arise. They are also available to you to assist or create queries, Crystal reports, contact processes, campaigns and sales processes

At Resolv keep a backup copy of your database on our system to enable us to reproduce errors and solve issues. We use remote control software, so we are able to see exactly what you see enabling us to offer personalized support in line with your needs. We offer guaranteed response times, and courteous, knowledgeable, professional services.